Maintenance · 2 min read
Comparing two workshop quotes: Five questions to ask
Compare what each quote includes and copy a short message asking for an itemised price.
CapCar Editorial ·

“Service: €350” sounds clear enough. If another quote says “€420 including filters and brake fluid,” you still don’t know whether both workshops are quoting for the same job. Ask for a short breakdown before comparing prices. You can refer back to it when the work is finished.
| Question | Workshop A | Workshop B |
|---|---|---|
| What work is included? | ||
| Which parts and fluids are included? | ||
| Are diagnosis, materials, and disposal included? | ||
| What is the total including VAT? | ||
| How will we agree on additional work? |
Message to copy:
Hi, I’m comparing quotes for the same job. Could you tell me what work and parts are included, the total including VAT, and when you’d call me before doing any additional work? I can send the vehicle details and mileage.
After the appointment, record what was agreed, what was done, and what appears on the invoice. If there’s a difference, ask about the specific line item.
Some faults need diagnosis before a workshop can price a repair. Ask what that first step involves rather than expecting a firm repair quote upfront. Use CapCar Garage to keep the quote, completed work, and outstanding items separate.
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