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Maintenance · 2 min read

Comparing two workshop quotes: Five questions to ask

Compare what each quote includes and copy a short message asking for an itemised price.

CapCar Editorial ·

“Service: €350” sounds clear enough. If another quote says “€420 including filters and brake fluid,” you still don’t know whether both workshops are quoting for the same job. Ask for a short breakdown before comparing prices. You can refer back to it when the work is finished.

QuestionWorkshop AWorkshop B
What work is included?
Which parts and fluids are included?
Are diagnosis, materials, and disposal included?
What is the total including VAT?
How will we agree on additional work?

Message to copy:

Hi, I’m comparing quotes for the same job. Could you tell me what work and parts are included, the total including VAT, and when you’d call me before doing any additional work? I can send the vehicle details and mileage.

After the appointment, record what was agreed, what was done, and what appears on the invoice. If there’s a difference, ask about the specific line item.

Some faults need diagnosis before a workshop can price a repair. Ask what that first step involves rather than expecting a firm repair quote upfront. Use CapCar Garage to keep the quote, completed work, and outstanding items separate.